Support
Contact Us
For support, questions, or feedback, please email us at:
We typically respond within 24 hours during business days.
How to Cancel a Subscription on iPhone or iPad
If you have an active subscription to LumoClean Pro, you can cancel it directly from your iPhone or iPad settings:
- Open the Settings app on your iPhone or iPad
- Tap your Apple ID name at the top of the screen
- Select Subscriptions from the menu
- Find LumoClean in your list of subscriptions and tap on it
- Tap Cancel Subscription (or Cancel Free Trial, if applicable)
- Confirm the cancellation when prompted
Important: After canceling, your subscription will remain active until the end of the current billing period. You will continue to have access to premium features until then.
Frequently Asked Questions
Is my data safe?
Yes, all processing happens locally on your device. We never upload or access your photos, contacts, or calendar data.
Can I recover deleted items?
Deleted items may be recoverable from your "Recently Deleted" folder for a limited time. We recommend backing up important data before cleanup.
Does LumoClean work with iCloud?
Yes, LumoClean works with both local and iCloud-synced content through secure iOS APIs.
How do I restore my purchase?
Open LumoClean, go to Settings, and tap "Restore Purchases" to restore your premium features on a new device.